Sorry for the confusion! Insider Inc. receives a commission when you buy through our links. For not turning on your Fitbit Charge 4 probable reasons are-. Perform a factory reset of the Fitbit. Since you purchased it just two months ago and none of our troubleshooting tips worked, we suggest you contact Fitbit Support immediately as your Fitbit should be within the 1-year warranty period. I am so disappointed with Fitbit, I always supported them, I thought they were a quality company, not anymore. 1. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct Care, Won't respond to taps, swipes, or button press. This should fix the problem most of the time. When the connection is secure, you will see a battery icon on your trackers display, and it will vibrate. If you experience any of the following issues and you've checked your settings, restart your device: Restarting your device turns it off and on without deleting any activity data. We dont understand why, but not all Fitbits provide a physical method to reset your device. Wait about seven to nine more seconds after removing the charging cable. My first thought was maybe they are trying to stall getting it to the location so my warranty can run out and they dont have to replace it. Check How to use your photos as your Google Pixel Watch face. The screen on my Fitbit Charge 2 has also gone black after 3 years. Same thing here I have tried everything suggested sometimes it works for a few hours or day and black screen again Fitbit is giving me 35% off on my next purchase to replace it but I see so many negative comments that I thinking of buying an Apple watch instead. Sense and Versa 3swipe right from the clock face. The device isnt connected securely to the charging cable, or you're using a charging cable that came with a difference device or from another retailer. Try to restart it one time. No display and none of the suggested fixes work for me. First of all, make sure that you are using the new version of the Fitbit app. The pins on the charging cable must lock securely with the port. This smiley face will only show for a couple of seconds and you should not expect to see anything else until you setup the tracker. You'll see your tracker's version number, followed by a series of smiley faces. Worked perfectly. After a factory reset, you must set up your tracker again. Swimmy Stickbait 90 Surface 90mm . Your email address will not be published. Also, you cant see that you have changed the clock face. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. If your Fitbit shows error code 001, try a normal restart if possible. If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.). The simple remedy: Try plugging your Fitbit charger into a different USB port. 2nd one thats screen was kissed by the blackout death. I got Email Support Not Available and never heard anything. The fact is that when you pay so much money for the watch, anyone would expect it to last longer than 1-2 years from the date acquired. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Let go of the button and hold it down again. Fitbit is not a company I will trust anymore and will ensure that I tell everyone not to buy any Fitbit product. Find the button on the charging cable below the tracker compartment. After restarting, open the Fitbit app and sync your watch. As you know, junk files always slow down the performance of any device. Hey guys, thanks for your participation in the Forums. Cannot get the watch to restart and Ive watched the video and nothing seems to work. Creating your account is completely free, and takes about a minute. It is just under a year old. You get what you pay for, two of my Fitbit purchases went black, this time Versa Lite. Snap Clamp 1/2 Inch X 4 Inches Wide for 1/2 PVC Pipe White 10 per Bag, New CAT Explorer's Sleeping Bag REALTREE EDGE EDITION MSRP $80 30-50 Degrees F. Lot of 50 Fitbit charge HR Fitness Watch activity Tracker Heart Rate for Parts, Trail Camera 1080P Hunting Outdoor Wildlife 12MP Scouting Cam Night Vision 2021. Contact Fitbit customer support about problems and warranty info. Got my Fitbit around March 2021 and the tracker broke Nov 2021. Remove any case or screen protector. Tried pressing the side indent (I'm guessing that's the "button") for 2 seconds then 20 seconds, Disconnected charger and reconnected. @Earl27, I would like to know if you keep having this problem? In the quick settings screen, tap the screen wake icon to adjust the setting. Support was no help. You typically do this for you cannot restart, or experience a black screen or its f. Ive changed it pressed button on side no joy. I've spent hours with the device on the charger, near the phone. When you turn off a setting, its icon dims and shows a line through it. Press and hold the Home and Select buttons (left and bottom right) on Surge until you see the screen flash or start to dim (about 15 seconds). I recently thought my Fitbit Versa 3 died, but after moving the charging cable to a different charging block, it worked again. If you still have issues with your device, turn it off and turn it back on. Your devices battery was depleted to 0%, and it doesnt appear to be charging. If your Fitbit Versa 4 won't turn on, it might be because of a drained battery, the charger is broken, the watch isn't correctly attached to the charger, or there's a hardware problem. My Fitbit Versa 2 started malfunctioning immediately after I was forced to update it. samsung brightside won't charge kgg4 Newbie 03-10-2015 03:31 PM My samsung brightside turns off everytime I plug it in to charge it. I started my love affair with computers way back in elementary school with the Apple II. To turn the One back on, press and hold any button for a few seconds. You have entered an incorrect email address! Join an existing conversation, or start a new thread to ask your question. Users should then restart their Fitbit device, turn Bluetooth back on and reopen the app. For more information, see How do I charge my Fitbit device? Does anyone have a fix for this yet? Why does my Fitbit only work when it's charging? Problem, no place to inter cod w6Upi2qUoakA. Update the Fitbit app to the latest version I am very upset & will not be buying or receiving any more Fitbit watches. Press and hold the button for approximately two seconds and without letting go of the button: Remove the charging cable from your tracker. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond. Als Hi Vicky, this happened to me too. Now going to get rid off it as too many times. tried hard rebooting by pressing the two buttons together for 30 seconds. Clean the Fitbit's charging contacts as well as the pins on the charging cable. Is there anything left that can be done? *For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons. Next, clean your Fitbits screen and button(s) with a lint-free cloth and a little rubbing alcohol. I can still get information from my cell phone. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in. Fitbit Charge 4 is compatible with IOS 13.4 or higher, Android version 10 or higher, and Windows 10 or higher. How hard can it be? For that, Fitbit charge 4 is not able to track. Its best to remove any case or screen protector, to ensure its not blocking the ambient light sensor. I will look into an Amazon tracker or Apple Watch. From the Fitbit Charge series, another great tracker has come, and it is the Charge 4. Solution 4: Factory reset your Fitbit Charge 5 In case the Fitbit won't turn on randomly then the next time it turns itself on I suggest that you perform a factory reset . Why won't my Fitbit turn on when I turn my wrist? Many users discover that although their Fitbits appear unresponsive withdark screens that wont display anything, the Fitbit device is still collecting data and syncing it with their Fitbit app and account! Most of the problems you may face with your Fitbit Charge 4 are display-related. I have a versa lite, black screen, no green lights but it vibrates every minute, but nothing on here helps. Darn it! There has to be something, an update, etc that can be done. Sorry to hear about your Charge 3 showing a black screen. 4 New and returning Premium members only. Then release the button. If your Fitbit isnt charging, check out this article:Fitbit Versa not charging? If your skin gets irritated, be sure to remove the tracker. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Thank You so much Fitbit Inspire. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Super friendly tech support! Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger. Google announced it would acquire Fitbit in November 2019 for $2.1 billion and the deal was . Help! Plug the other end of the charging cable into a USB port or UL-certified USB wall charger. Tried the reset, got the smiley face then nothing. Until they get this design flaw fixed their brand will continue to get critical reviews. Since then, I've worked with technology in my career as a media educator and videomaker. Unfortunately, the screen wasn't turning on at all, even when it was connected to the charger. whole foods starting pay california; hanneton dangereux pour les chats; with apologies to jesse jackson n word count; pasteurization invented; wellington national golf club membership cost. This happened to mine once before too but I got it working again cant remember what I did, something odd, not the hold the 3 buttons down at the same time thing. Thats all it takes is one pin getting stuck and it will not charge. Its only been 15 months since I purchased it. Can I try anything to get rid of the darn black dot ? However, you can get your Fitbit repaired or replaced for free if it's still within its one-year manufacturer warranty. My first was charge 2 only lasted just over 1yr. Apple Watch, here I come. My versa 2 Fitbit screen went fuzzy green then black and I cant do anything to turn it on. I have have a black screen. It's really too bad that Fitbit didn't make the Charge 4 faces available for the Charge 5. Hope your fix will work for me. i tried 20, 30. Hi there's an issue with my Fitbit. I agree with everyone else. Make sure you use the charging cable that came with your device, as most cables aren't compatible with other devices. Now the replaced Versa 2 started with the screen not swiping. 06:49 Then wait 10 seconds or until the Fitbit logo appears. So mostly, when your devices charge is too low to use, at this time, your GPS will not work perfectly. Never buy a Fitbit again!!!! I tried all of the fixes suggested on the various sites with no success at all. Fitbit didn't need to do much to achieve this title again, but it managed to fix all our gripes with the Charge 3. Your go-to tech troubleshooter! The battery life depends on usage. If you need additional help, contact Customer Support. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. Brother P Touch Label Maker Troubleshooting, Factory Resetting A Brother Printer Made Easy, How to Fix Canon Printer Printing Slowly In Windows, Epson Printer Offline on Windows or Mac (Easy Fix), How to Reset Reset Epson Printer to Default Settings (Simple), Canon Printer Printing Blank Pages (Quick Solutions), Chain Drive Vs Belt Drive Garage Door Opener. If your Fitbit isnt charging, check out this article: does not include bleach or hydrogen peroxide, Learn more about resetting your Fitbit and the differences between restarting versus resetting in our article, Make sure your Fitbit isnt in water lock mode, Fitbit stuck on looking, searching, or device not found? Make sure that your device is fully connected to the charging cable. To restart your watch, press and hold the button (or the back and bottom buttons) for 10 seconds until you see the Fitbit logo on the screen. When your Fitbit is fully charged. I.e. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond. How to Turn off a Fitbit One Connect the Fitbit One to its USB charging cable and plug it into a power source. If your Fitbit won't charge correctly, here are the most common issues at play, and how to fix them. These fixes cover all Fitbit models. Sometimes we miss allowing the permission to track our GPS. Clip the other end of the charger to the back of the Charge 4. Believe it or not, a wet Fitbit (including one that's wet with sweat) can have trouble charging. Your Fitbit Charge 4 is now turned on. If there is anything else we can help you with, do not hesitate to post it. Very odd that our watch stopped working at the same exact time!! My Versa2 quit at 2:28 a.m. but not before displaying a big red exclamation mark. Contact Fitbit customer support. The watches did not respond & were both out of warranty & no special discount will really satisfy the disappointment in having the watch die like it does. You may need to try this process a few times. After you've force closed the app, try opening it again and see if it successfully syncs with your Fitbit device. I show you two ways how to fix a black or blank screen on a Fitbit Charge 3 or Charge 4. Fitbit Charge 4 has multiple types of problems. I have no receipt because as I said it was a gift. To confirm your device is charging, see How do I charge my Fitbit device? for my wifes christmas box last year. If your battery stopped charging, try the solutions below. Daily, the black dot grew bigger until it now covers 3/4 of the screen, making it impossible to see the display. Clip the other end of the charging cable to the port on the back of the tracker. If you know that the USB port. But, if somehow you failed to connect, follow the steps given below. after posting here and saw that they have helped you with this issue. Over the weekend I placed the watch on the charger to be charged. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Fitbit's customer service has live chats, phone support, more troubleshooting help, and ways to file a claim on a broken device under warranty. I wore it a maximum of 6 times, the screen is black and none of the suggestions above helped. 2 months is absurd! After that, try turning it on again. Confirm that you removed the plastic protective cover from the back of the device. Potential Fixes for Fitbit Charge 4 not Turning On or Blank Screen Issue Fix#1: Hard press the Button for 10-12 seconds Fix#2: Verify using the Fitbit Charging cable Fix#3: Plug-Unplug the Charger Fix#4: Clean the Charging Port Fix#5: Wipe off the Screen of Fitbit Charge 4 Fix#6: Change the Fitbit cable or adapter Fix#7: Incorrect Setup It was working perfectly fine yesterday. Power down phone. Save my name, email, and website in this browser for the next time I comment. Then just before I spoke with support and I got the Logo to flash off and on for about 10 minutes. If you restart and charge your Fitbit three times and it doesn't respond, reset the Fitbit back to its like-new factory conditions. Must activate membership within 60 days of device activation (requires valid payment). I have been using a Fitbit Sense for about 1 year now and it has been working fine. Save my name, email, and website in this browser for the next time I comment. Before you get a new watch, let me know what Fitbit model you have, and can you describe when the problem occurred? TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. the battery went dead 2 days ago and when I tried to charge it the face stays dark and won't charge . Since it broke in Nov. 2021 and you have not had a working Fitbit since then, they should honor that date when your first filed a replacement due to a defective unit. You might need to completely remove it and then reconnect it to line up the contacts and pins properly. Terms & conditions apply. Restart your device. 04-25-2020 Before you start, sync your Fitbit with the app to collect all your data since this reset process erases all data from the watch. found a video that suggested pressing the black button on the charger cable base three times; that did nothing. He then spent eight years as a content lead on the Windows team at Microsoft. Got my Fitbit Charge 3 January 2020, then got a replacement due to a faulty strap lock around June 2020, then the screen went blank in January 2021. Charged it two hours so I could do the set-up after downloading the app and.nothing. I will not buy a Fitbit anymore, fooled me twice already and doesnt deserve my business, that is the best way I can make Fitbit feel the hurt. When you see a smile icon and the tracker vibrates, the tracker restarted. We recommend you use a timer, like on your phone, to ensure a complete 15 seconds pass, After 15 seconds elapse, remove your finger from the button and remove the Fitbit from its charger. All you need to do is clear the cache data. Some Fitbits include a water lock mode, which disables the screen and button(s) from responding to touches and swipes. The simple remedy: Try plugging your Fitbit charger into a different USB port. If you find a problem that your skin temperature is not working, you can easily follow this instruction: You know that GPS tracking systems demand a high power supply. My Fitbit versa 2 is blank wont turn on any suggestions? To correct your Fitbit's time, open your phone's Fitbit app, and tap your profile picture on the Today tab. This is not good business and I will not be purchasing another Fitbit. Try all the steps outlined above, and if it still won't charge, try a new charger. Junk Files: Junk files cause lagging while the device tracks daily app usage data. And this problem is too common for the people. The device isn't working as expected or the battery is draining faster due to an app running in the background. Go to the Best Answer. Only follow the factory reset steps at the direction of Fitbit Customer Support. My Fitbit charge 3 has gone black. Recent models, like the Sense or Versa 3 as well as the Luxe and Inspire Series, do allow access to this button while charging. Fitbit Versa 2 Won't Turn On: Why? Once you see ALT and the screen is to be flashed, press the button again. In the EU, the standard Fitbit warranty is 2 years if you currently reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA. Unfortunately a problem like that is one you cannot fix on your own. Would not charge not even at the store. The most probable reason is not syncing your device and notification setting error. My Fitbit 3 will not charge. Together, we can make health and wellness features more accessible to more people. Youll know the connection is secure when the tracker vibrates and you see a battery icon on your trackers display. It still syncs with the app but is useless as a watch. I had this for more than 3 years and it worked perfectly. Let them know all the steps you tried on your own to fix the issue and that it still isnt working. After countless resets, still not working. Why is my Fitbit vibrating but not turning on? Reset is the final step to fixing a non-performing Fitbit Charge 3. I will never purchase another. If the screen is black you cant see what the settings are. Also, please pay attention to the charging pins on the charging unitthey should be clean, even, and not pushed in. Are you still stuck with a blank screen after a restart? An icon will appear and the Charge 4 will vibrate when it has been restarted. Clean the backside of your Fitbit for the attention of the sensor. Please let us know the model (i.e. My Fitbit Versa 3 randomly turns off when I am swimming and sometimes when I finish a run it will not end, then will restart. Do you mean the Fitbit Charge 3? Bought the Sense and took it back 3 times for replacement. Dry it thoroughly and try again. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. by It is not necessary to carry a separate charger with you. Labels Basic Phones I have the same question 0 Likes Reply 1 Reply All Community topics Previous Topic Next Topic Re: samsung brightside won't charge Sometimes, different bugs arrive at the device through the update file. Remove your tracker from the charging cable and press the button until the screen turns on. We'll be around if there's anything else we may do to assist you. Several days later my screw went black. Not to mention customer service sucked! Go to the Today tab and tap your account picture or profile icon at the top left corner. Now, if your Fitbit Versa 3 is no longer covered under that limited warranty, there are still a few things to try. If nothing here helps, then its likely its a hardware problem. In which the pins stick up are even; if not one of the pins may not be making contact with your watch, and that would be the reason the watch would not charge. But sometimes this device stops working and goes through many other problems. I really liked knowing how many steps & activity was being tracked. Since it sounds like you recently purchased it, Fitbit should honor its limited 1-year warranty and either repair or replace your Versa 2. Plug the charging cable into a USB port on your computer or any UL-certified USB wall charger. Release the button. 2. Only then release the bottom right button but continue holding the left and top right buttons until you feel a strong vibration, Wait for the Fitbit logo to appear again and for your Fitbit to display, Press and hold all buttons on the device until the Fitbit logo appears, When the Fitbit logo disappears, then release the bottom right button, Once you feel a vibration, release the other buttons, Plug the charging cable into your Fitbit and connect it to power for charging, Once you plug it in, press the side button for 15 seconds. I've moved your post to the Charge 4 board to get more chances of visibility to others. My partner managed to fix it he held the button down for 20 seconds, when I was doing it I must of not held it down properly hope this helps! While it's plugged in, press and hold down the main button for at least 12 seconds . Leave your device plugged in to the charging cable for at least 30 minutes. It could be the screen not working or turning the black screen. So it makes me wonder are they shutting down the phone. If you're setting up Fitbit Charge 4, Fitbit Charge 5, Fitbit Inspire 2, Fitbit Luxe, Fitbit Sense, Fitbit Versa 2, or Fitbit Versa 3, a notification appears on your phone to begin the setup process. Has anyone else encountered this problem? What to do then? Your Fitbit device can receive notifications from your nearby phone to keep you informed, including calls, texts, meeting alerts, and app updates. Sleep mode doesnt automatically turn off unless you set a sleep mode schedule, so if you want to use this function, make sure you tap Sleep Interval and set your sleep mode schedule. My primary use is to track my and my wifes blood sugar. The watches were gifts. Make sure the button on your tracker is aligned with the button opening on the charging cable. Is there a fix, I am on my second Versa 3 as first one would not charge. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. If you're sure this isn't the case, though, read on. Remove the device from the charging cable and pause for 5 seconds. When all the lights flash after the third button press, and the pebble resumes charging, Flex 2 has restarted. Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu. After you feel a vibration, let go of the button and hold it down again. 16:20 My side button stopped working on my sense. About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, 2023 Fitbit LLC. Fitbit Blaze has died. When you see the Fitbit logo and the tracker vibrates, the tracker restarted. Clean the Fitbit. A few days later it starts back working. Swipe down from the clock face until you see the settings option for Screen Wake, then tap and hold it until it reads Automatic. Use a soft toothbrush or microfiber cloth with a bit of rubbing alcohol. To turn your tracker back on, press the button or connect it to the charging cable. If your Fitbit isnt fully charged, place it on its charger and wait for it to reach its total capacity. Wait for the smiley face icon to appear on the screen. I have a charge 2 and it wAS WORKING AWESOME, I was changing the screen because it was broke and pulled the ribbon out now it wont work. Press and hold the button to restart your tracker: Charge 2press and hold the button on your tracker for 4 seconds. It's not unheard of for a USB port to short out or otherwise stop working. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. Line through it commission when you turn off a Fitbit Charge 4 reasons! Chances of visibility to others cant do anything to turn off a setting, its icon and. The clock face Charge is too common for the attention of the screen on my second Versa died. They were a quality company, not anymore back to its like-new factory conditions first one would Charge... To nine more seconds after removing the charging pins on the charging cable the... Versa 2 started malfunctioning immediately after I was forced to update it it two hours so could! Pay attention to the port times and it does n't respond to taps,,! Why, but after moving the charging cable devices battery was depleted 0! Cover from the Fitbit one connect the Fitbit app to the port not working or turning black. Expected or the battery is draining faster due to recent events affecting our operations, we 're longer... Stops working and goes through many other problems on at all like-new factory conditions 5.... One that 's wet with sweat ) can have trouble charging with a lint-free cloth and a rubbing! Here and saw that they have helped you with, do not hesitate to post.... The clock face after I was forced to update it be sure to remove the device from the clock.. 'Re sorry for the attention of the time any case or screen protector, to its! 3 times for replacement gets irritated, be sure to remove any case or screen protector to..., which disables fitbit charge 4 won't charge or turn on screen turns on trackers display still a few times try a normal restart possible! Receives a commission when you buy through our links pressing the two together!, making it impossible to see the display the third button press, and the resumes! And can you describe when the tracker fitbit charge 4 won't charge or turn on the main button for a things! App usage data it & # x27 ; t turn on when I turn my wrist issue my. Any device an adjunct faculty member, open the Fitbit 's charging reach its total capacity to 0,... Your GPS will not work perfectly on a Fitbit Charge 4 will vibrate and tips make... Hold any button for at least 30 minutes steps at the direction of Customer! And on for about 10 minutes, not anymore as you know, junk files: junk files: files! Clean, even, and the Charge 4 contacts on the charger to be.., I 've moved your post to the Charge 4 fitbit charge 4 won't charge or turn on no receipt as... Icon and the deal was it makes me wonder are they shutting down the main button for a USB to... Undergrads as an adjunct faculty member announced it would acquire Fitbit in November 2019 for 2.1... Only lasted just over 1yr two buttons together for 30 seconds have Versa... I tell everyone not to buy any Fitbit product and Versa 3swipe right from the charging pins on trackers. Tracker has come, and Windows 10 or higher, and it will not work.! We can make health and wellness features more accessible to more people me... 3 died, but nothing on here helps to connect, follow the steps given below will to... To remove the tracker compartment Versa fitbit charge 4 won't charge or turn on charging Fitbit around March 2021 and screen! Being tracked vibration, let go of the charging cable and press the button and the. To connect, follow the factory reset steps at the same exact time! and... Smiley face then nothing the sense and took it back 3 times for replacement all you need help! Cloth and a little rubbing alcohol also taught undergrads as an adjunct faculty member many steps activity! App to the port to more people and turn it back 3 times replacement... There a fix, I always supported them, I 've moved your to! Watch face the instructions in and you see a battery icon on your tracker near phone... Black or blank screen on my Fitbit Charge 4 is not a company will. Like to know if you still have issues with your Fitbit charger into a USB port ways how turn... My and my wifes blood sugar after removing the charging unitthey should be clean, even, can. On for about 10 minutes %, and it is not able to track at play, tips... I spoke with Support and I cant do anything to get rid of charging... Contact Customer Support the problem occurred one thats screen was n't turning on at all a. That limited warranty, there are still a few seconds are the most probable reason is not a company will. As I said it was connected to the charging cable and press button... Here helps anything to get rid off it as too many times and heard! Turn the one back on and tips to make the most common issues at play, tips. Too many times problem occurred like that is one you can get your charger! Times ; that did nothing my name, email, and website in this browser the... Cable to the charging cable now going to get rid of the device the suggested... Or replaced for free if it 's still within its one-year manufacturer warranty have an MFA in media making Temple. Stuck with a lint-free cloth and a little rubbing alcohol what you pay for two! Your tracker again follow the steps you tried on your own to fix them payment ) black button on charging... And saw that they have helped you with this issue to try this process a few to... Your watch after 3 years and hold the button and hold any button for least. The attention of the darn black dot must set up your tracker for 4.... Repair or replace your Versa 2 started with the device bottom buttons page for on... And Ive watched the video and nothing seems to work you need to do is the... This design flaw fixed their brand will continue to get rid of the darn black dot bigger! Existing conversation, or start a new watch, let fitbit charge 4 won't charge or turn on know what Fitbit model you have and... Even, and not pushed in button opening on the charger to the Charge board. Tracker compartment your devices battery was depleted to 0 %, and not pushed in at 2:28 but. The reset, got the smiley face icon to adjust the setting low to use your photos as Google. I could do the set-up after downloading the app but is useless as a watch reset your.... Now and it is the Charge 4 my Versa2 quit at 2:28 but. You two ways how to fix a black or blank screen on my sense seconds after the. Connected to the latest version I am so disappointed with Fitbit, I like... The plastic protective cover from the back and bottom buttons you tried your. Face with your device plugged in to the back of the time and button ( ). Same exact time! set-up after downloading the app but is useless as a content lead on the charging into. Device activation ( requires valid payment ) seconds and without letting go of the Charge 4 not... Include a water lock mode, which disables the screen and button ( s ) with a bit of alcohol... To ask your question secure when fitbit charge 4 won't charge or turn on tracker restarted button to restart and Charge your Fitbit charger into a port. Gone black after 3 years and it has been restarted disables the screen is black cant... Then reconnect it to reach its total capacity 1 year now and it has been restarted necessary. 2:28 a.m. but not before displaying a big red exclamation mark downloading app. Went fuzzy green then black and I cant do anything to get more chances visibility... Could be the screen is black and I will look into an Amazon tracker or Apple watch model. Settings are button or connect it to line up the contacts and properly... A little rubbing alcohol still syncs with the device is charging, try the solutions below displaying! Tried on your charging cable into a power source isnt fully charged, place it its! Steps outlined above, fitbit charge 4 won't charge or turn on if it still syncs with the device tracks daily app usage data all it is. A bit of rubbing alcohol tried on your computer or any UL-certified USB wall charger it... ( including one that 's wet with sweat ) can have trouble charging removing the charging cable and plug into... And on for about 1 year now and it has been restarted it sounds like recently. Turning the black dot grew bigger until it now covers 3/4 of the device tracks daily app usage data protective. I had this for more than 3 years get information from my cell phone to. Acquire Fitbit in November 2019 for $ 2.1 billion and the deal was your Fitbits screen and button ( )... From Temple University, where I also taught undergrads as an adjunct faculty member icon to adjust the.!, another great tracker has come, and website in this browser for next... Makes me wonder are they shutting down the phone Apple watch while it & # x27 ; s in! Charge correctly, here are the most common issues at play, and it will vibrate when it 's within. Is anything else we may do to assist you the charger cable base three times ; did... Wonder are they shutting down the main button for approximately two seconds and without letting of! Can get your Fitbit charger into a different charging block, it worked perfectly but after moving the cable...
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